Data We Collect and Why We Use It
We collect your name, email address, phone number and account login credentials when you register. When you deposit or withdraw using bKash, Nagad or Rocket, we record transaction references and amounts to reconcile your wallet — we do not store your full mobile banking PIN or
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password. We also collect device identifiers, browser type and session activity to detect unauthorised access and to load the lobby correctly on your phone. If you contact our support team, we keep a record of that conversation to follow up on your issue. We do not
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sell your personal data to third parties. We may share limited data with payment processors — specifically the wallet rails you use, such as bKash, Nagad or Rocket — solely to complete your transaction. Any data sharing outside that scope requires your consent. How long we
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hold your data depends on account status and applicable legal requirements in your region. You can request a full summary of what we hold at any time through the account settings panel or by writing to our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.